Community Experience Breathes Life into HOA Documentation
Online HOA Document Management Resource goes live

September 1, 2008 (SAN DIEGO, CA) – Managing the day to day maintenance requirements of a community and keeping track of the voluminous amount of homeowner association related documentation just got easier.

Compendia announced the release of the online community document portal Community Experience. The web based content management system provides an easy and effective means to transfer important community information to HOA boards.

"It enhances the best practices of smart document transference and the ease and speed of accessing that information," said Compendia CEO Steve Fabry. "This is considerably more than a maintenance and warranty reference guide uploaded to the Internet. It's an indispensible, interactive tool that mitigates a builder's risk, strengthens communication and helps meet fiduciary responsibilities."

Each unique community, whether it is a master-planned association or a high rise condominium, is provided a unique web presence branded to that community. It not only contains the vital maintenance and warranty content adapted to the specific needs, climate and unique amenities of each community, but also serves a central repository for such key documentation as work logs, operating budgets, reports, links to manufacturers, service contracts, CC&Rs and service requests.

Much like it's sister product, the homeowner-centric Home Experience, Community Experience promotes other content-rich features including a powerful search and retrieval function, updates, manufacturer product warranty document audit, full scope of key contacts and integration into a builders web site or customer service portal.

Fabry added, "This is a powerful tool to give to the HOA Board. This assures that the builder's vision and commitment for continuous community maintenance is followed long after they are voted off the Board and the original property management firm is replaced."

The online delivery of offers several other advantages over the traditionally printed HOA manuals: it is consistent with many builder's "green" initiatives, creates dynamic updatable content, improves access and usage, meets the rising demand for online offerings and leverages your existing online marketing and operational strategies.

"Ten years ago, the thought of interactive websites, e-commerce, CRM and ERP, auto-service FAQs, customer service IVRs, portals and blogs were only for the mega-conglomerate high-tech corporations. Today, an interactive, online presence is something a forward-thinking organization needs to maintain its competitive edge. In fact, it is a necessity." Fabry said

Compendia offers complete turnkey service to create the content, collect the necessary documentation, audit the documents, develop the portal, administrate the accounts and deliver a complete Community Experience to a builder's HOA Board. "We collect and post all the content for you, saving you even more time and money," Fabry said.

View a brief presentation of Community Experience here. (.pps file)