Focus on Technology to Bolster Long Terms Success: In an industry predicated on brick and mortar, technology has become a key driver of differentiation for many builders. As many home builders look at technologies to bolster the value of their newest homes, they also must advance their own infrastructure to mee the growing demand of customer retention and risk management
4
C's for Sustained Performance Excellence: When applying the best practices contained
by the 4 Cs: Customer Satisfaction, Compliance, Content
and Cost Control builders win! This white paper is
a overview of how to integrate these proven ideas
into an effective program.
Preventing
a Culture of Leaking Profitability and Risk Exposure: Effective document management is much more
tha simply storing key documents. It's about finding what you need, when you need it.
And for builders who must keep track of thousands
of documents for each community, a smartly organized,
process-driven document retention program is the key
to reducing exposure to risk and generating an internal
rate of return.
Strengthening
Service in a Cooling Market: The
cooling housing market amplifies the builder’s
need to find ways to enhance customer satisfaction,
reduce risk, and streamline their own internal processes.
Know
Risk. Know Reward: Steve Fabry
answers 8 key questions regarding the benefits of
TRCC and similar right to repair law compliance in
this Houston Builder exclusive
A
Tale of Two Lawsuits:Construction
Defect Litigation (CDL) is a significant drain on
a residential homebuilder’s profit margin…they
say that’s the cost of doing business. But
it doesn’t have to be so.
Discovering
the Silver Lining of TRCC Compliance: There's
more to TRCC regulations than registry and resolution
mediation. There are several benefits the provisions
allow to help builders mitigate risk, strengthen customer
service and liberate commiteed capital.
To
The Moon: Customer Satisfaction Programs That
Build
Repeat Business AND Reduce Risk
Builders
Turn to Risk Management: (from California Builder
Magazine) As many insurance companies either leave
the state or become increasingly selective, many builders
look to implement risk management strategies to mitigate
rising premiums.
The
Insurance Race: (from BuilderOnline Magazine)
Builders encountering new rules and barriers in their
quest to update insurance policies.
